Frequently Asked Questions

Below we have put together a list of frequently asked questions that customers may have. If you don't see the answer to your question here, please feel free to contact us.

What is the benefit of using soy wax candles?

Soy wax is made from all natural vegetable oil, there is no release of CO2 in the atmosphere.

Regular paraffin wax is made with petroleum oil. The same stuff they use to make fuel. That’s why there is a chemical smell behind paraffin while soy has a very clean smell and burn.

Paraffin candles are more inexpensive to soy, but paraffin burns quickly meaning you have to replace your candles on a more regular basis. Soy candles last 50% longer than paraffin and leave almost no excess wax on the sides of your containers. Meaning the container can be easily cleaned and reused.

Soy wax candles have such a clean burn that there is very minimal black soot being produced, where as paraffin candles usually generate the soot, that means over time using paraffin candles your walls, furniture and edges of your carpet will start to stain and discolour.

Since soy wax is all natural it has no known toxins and is safe for humans, animals and the environment. Paraffin wax can release up to 11 known toxins in the air. With longer use of paraffin candles it can trigger headaches in most people.

Soy candles have a stronger and more pleasant scent due to the low melting point. Larger amounts of liquid accumulate around the wick. Liquid wax is where the essential oils evaporate into the atmosphere. Paraffin candles have a higher melting point so the scent may only be noticed in close range of the candle.

Where can i buy rawkoko products?

Please check our locations page to find a list and map of where you can purchase rawkoko products. You can also find a list of upcoming markets that we will be participating in. If you are not in the area of one of the retail stores. arrangements in which you can receive our products can be made.

What is the difference between fragrance and essential oils?

Fragrance(s), also known as aroma oils, aromatic oils, and flavor oils, are blended synthetic aroma compounds or natural essential oils that are diluted with a carrier like propylene glycol, vegetable oil, or mineral oil.

Essential Oils are highly concentrated plant oils. Essential oils have been used for centuries for traditional healing.

We fully disclose all of our ingredients. Full scent ingredients will always be listed on our website if the list is too long for a label.

Do you test on animals?

Absolutely not!! No rawkoko products have been tested on animals. All of our products have been tested in our home and on our own bodies to ensure safety for our customers.

Are rawkoko products safe for pregnant women and/or small children?

We make our products with mostly natural materials; as with any product please refer to ingredient lists to ensure there are no ingredients that may trigger an allergic reaction. Any products where a large amount of essential oil is on your skin for a long period of time may be harmful to pregnant women. Please contact your physician before you apply any products with strong essential oil content.

We also have some products with reduced essential oil and fragrances for children.

Does rawkoko offer volume, bulk or wholesale?

Yes; we do. Please contact us directly with the products you're interested in purchasing and quanity you're looking for.

Does rawkoko do favors for events?

Yes; we would love to be a part of your special events be it weddings, showers or any occasion. Please contact us directly and we can work together to come up with the perfect favor for you. Please allow us ample time to get favors ready as custom soap requests can take up to 7 weeks for the soap to be made and cured.

What are parabens and does rawkoko use them?

Parabens are a class of widely used preservatives commonly used in cosmetic and pharmaceutical products. Rawkoko products are paraben free. We use a combination of natural oils instead of these unnatural methods in which to preserve our products.